I have been utilizing the services of Your Island Connection since purchasing my home on Orr's Island in August of 2016. The owner and her team are polite, professional and extremely knowledgeable about the vacation rental industry. They have also been great to accept new ideas from me, who has been in the hospitality industry for 30+ years. As an owner who lives two plus hours from my vacation rental, they have been extremely helpful in emergency situations and also for general maintenance that my husband and I cannot do ourselves. Their communication is impeccable. I would recommend Your Island Connection highly from both the home owner perspective and also the renter perspective!
~ Robin Z.
We own several vacation properties in different parts of the world and have each of them managed by a local management company. In this comparative group, Your Island Connection stands out as the premium service provider that we do business with. The reasons are simple; attention to detail, taking care of the customers' needs, and going beyond expectations! I highly recommend YIC to both owners and renters for a professional yet still personal experience!
~ John C.
We have recently given both of our rental houses in Harpswell to Your Island Connection for rental management. I was impressed with the services that they provide from the moment I received the contract. Their contract and promotional materials were thorough, very clear and professional.
I am very pleased with the marketing of the houses - I have seen our house in banner ads on Airbnb and I think this contributes to the very high occupancy rate we have seen for our house.
The team at YIC could not be more helpful or professional. I truly appreciate that they call me if there is ever a problem - they are easy to reach and respond promptly to emails, texts and phone calls. They offer tips about improving the rentals - what tenants would like, etc. which enhances the houses and their appeal to tenants.
Heather, Michaela and Hillary are an absolute pleasure to work with and are experts on the area and have excellent connections to resources which is also incredibly helpful when anything goes wrong and also helpful to tenants who need any help or advice.
~ Heather B.
I don’t know what we’d do without them! In every respect we give Heather, Michaela and Hillary the highest marks for the terrific and very professional work they have done for many years renting our two properties. Their follow-through on all issues is excellent and appreciated, but particularly when it comes to solving problems they can be counted on to come up quickly with the helpful answer we were looking for. They are everything we could hope for in a rental agent: professional, knowledgeable, and courteous.
~ Bob S.
We live across the country from our Bailey Island property and rent it out through YIC when we are not in town. We have complete peace of mind that the property is being maintained and watched after by the YIC team. They handle everything from sourcing and vetting tenants, to insuring things go smoothly during their stay, to preparing the house for the next tenants arriving... even if those next tenants are us. They also let us know what’s needed whether toilet paper or repairing a leaky roof, or what's wanted, like a reading light for a tenant that likes to curl up with a book. Even then they don’t just point out a problem- they help with the solution whether it’s recommending a handyman or greeting a delivery at the house.
~ Aaron S.
"I have been very happy working with Your Island Connection. Not only were they helpful when I switched from another company to them, they have been able to find renters who have respected our property in much the same way we do. Coming back after the renters leave and finding our place clean, neat and well cared for is one the best services Your Island Connection provides."
~ David E.